Austral Alloys Australia Pty Ltd ABN: 39 649 764 607

1. Introduction

Austral Alloys Australia Pty Ltd (“we”, “our”, “us”) is a Ferrous Foundry operating in Australia. We are

committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and amendments,

and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and disclose personal information in the course of

providing in spec castings.

By interacting with us, whether through our website, by engaging our services, or by supplying goods or

services, you agree to the terms of this Privacy Policy.

2. What Personal Information We Collect

We collect personal information that is reasonably necessary for our business operations.

2.1 Customers & Clients

 Name, business name, ABN, address, phone number, email

 Purchase orders, quotes, and transaction records

 CAD files, drawings, models, and technical specifications

 Project notes, approvals, and correspondence

 Payment information (processed securely via third-party providers)

2.2 Suppliers & Contractors

 Business and contact details

 ABN and invoicing information

 Banking details for payment

 Delivery and logistics information

2.3 Employees & Job Applicants

 Contact details and employment history

 Qualifications, trade certificates, and skills

 Tax file number, payroll, and superannuation details

 Emergency contact information

 Overall health information

2.4 Website Visitors

 IP address, browser type, device information

 Cookies and analytics data (if applicable)

 Information submitted through online forms

We do not collect sensitive information unless required by law or with your explicit consent.

3. How We Collect Personal Information

We collect information through:

 Direct communication (email, phone, in person)

 Website forms or online enquiries

 Purchase orders, quotes, and job documentation

 Supplier agreements and invoicing

 Employment applications

AAA Privacy Policy Page 1 of 3Where reasonable, we collect information directly from you. In some cases, we may receive information

from third parties (e.g., freight providers, recruitment platforms).

4. How We Use Personal Information

We use personal information to:

 Provide all casting services

 Prepare quotes and manage projects

 Communicate about job requirements, timelines, and deliveries

 Maintain quality assurance and job records

 Manage supplier relationships

 Process payments and maintain financial records

 Improve our website and customer experience

 Meet legal and regulatory obligations

 Manage employment and recruitment

Personal information is only disclosed to authorized individuals or entities. Information is filed within user

restricted folders on our server or in a locked storage area and permission from the General Manager

must be sought and obtained by anyone other than those authorised, for access to be granted.

We do not sell or otherwise distribute personal or confidential information.

5. Handling of Technical & Intellectual Property Data

As part of our services, we often receive confidential technical information. We treat all CAD files,

drawings, tooling data, and engineering specifications as confidential and use them only for quoting,

manufacturing, or project management.

Access to technical files is restricted to authorised sta .

6. Disclosure of Personal Information

We may disclose personal information to:

 Freight and logistics providers

 Payment processors

 IT and cloud service providers

 Accountants, auditors, and legal advisers

 Government authorities when required by law

Where personal information is disclosed to third parties, we take reasonable steps to ensure they comply

with the APPs.

7. Overseas Disclosure

Some of our cloud or software providers may store information overseas. When this occurs, we take

reasonable steps to ensure those providers meet privacy and security standards consistent with the

APPs.

8. Data Security

We take reasonable steps to protect personal and project information from misuse, interference, loss,

unauthorised access, modification, or disclosure. Measures include:

 Secure digital storage and encrypted backups

 Access controls for CAD files and job data

 Password-protected systems and devices

 Sta training on confidentiality and privacy obligations

AAA Privacy Policy Page 2 of 3If a data breach occurs that is likely to cause serious harm, we will follow and comply with the applicable

legal requirements for notification and remediation. Unauthorised disclosure of personal information will

be investigated and treated in compliance with the Privacy Amendment (Notifiable Data Breaches) Act

2017 (Cth).

9. Access and Correction

You may request access to the personal information we hold about you or ask us to correct inaccurate or

outdated information. Requests can be made using the contact details below. We will respond within a

reasonable timeframe as required by the APPs.

10. Retention of Information

We retain personal and project information only as long as necessary for:

 business operations

 legal and regulatory requirements

 quality assurance and traceability

When no longer required, information is securely destroyed or de-identified.

11. Website Cookies and Analytics

If our website uses cookies or analytics tools, they may collect information about how visitors interact

with the site. This helps us improve functionality and performance.

You may adjust your browser settings to refuse cookies, though some features may not function properly.

12. Contact Us

For questions about this Privacy Policy or to make a request regarding your personal information, please

contact:

Austral Alloys Australia Pty Ltd

Email: accounts@australalloys.com.au

Phone: +61 2 9790 5110

Address: 174-176 Eldridge Road Condell Park NSW 2200

Austral Alloys Australia Pty Ltd is committed to addressing and rectifying all concerns and complaints in a

timely manner.

13. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our

website or provided upon request.